TERMS AND CONDITIONS
These Terms and Conditions (from now on, "T&C") regulate the online purchase service that will allow the contracting of the products and/or services offered on the website www.anitials.com (hereinafter "the Website").
Anitials SL, is the owner of the Website and provider of the products and/or services that are marketed through it.
The contractual relationship of sale entails the delivery, in exchange for a price expressly determined on this Website, of a specific product or service.
The purchase through this website implies adherence to the T&C in the version published at the time the Website is accessed, which implies that the User:
- You have read and understand what is stated in this document.
- He is a person with sufficient capacity to contract.
- It assumes compliance with the obligations contained in the document.
The User is responsible for the veracity of the data provided during the online purchase process. Likewise, in the event that the contracting on this Website requires the registration of the User, the User has full responsibility for the use and custody of the User name and password that is provided, being responsible for the acts that are carried out with these. The User must warn the provider, as soon as he becomes aware of it, about the loss, disclosure or unauthorized access by a third party to his private area of registered User.
Anitials reserves the right to modify these T&C, without affecting the products or services that have been purchased through the Website prior to said modification.
PRICE, PAYMENT METHOD AND DISCOUNT CODES
All the prices of the products or services of the Website include VAT and any other taxes that may be applicable. In any case, prices will be expressed in Euros (€).
The prices reflected for each product or service may not include shipping, handling, packaging, shipping insurance or any other additional service to the product or service purchased, unless expressly indicated otherwise. Any of these additional expenses that are applicable will be communicated to the User before formalizing the purchase.
The prices applicable to each product or service will be those published on the Website and applied automatically by the contracting process in its last phase. The User assumes that the economic valuation of some of the products or services offered may vary in real time. In any case, this will always be communicated prior to the formalization of the sale.
The User undertakes to pay at the time of placing the order, and may pay in any of the payment methods specified on the Website.
After the payment is made, the User will receive an order confirmation e-mail, which will include a summary of the items purchased, the requested shipping method and the destination address.
Anitials may occasionally offer discount codes to its Users. Said discounts may only be applied in accordance with the instructions specified by Anitials with respect to each code, and in any case Users may only use a single code per order.
The use of discount codes will not be compatible with certain promotional actions and collections.
DEADLINE AND PLACE OF DELIVERY
Anitials will deliver the orders to the address indicated by the User in the corresponding purchase form.
Anitials does not assume any responsibility when the delivery of the orders is not made as a result of the data provided by the User being false, inaccurate or incomplete, as well as for any reason attributable to the User.
Anitials will adopt all the necessary measures so that the delivery can be made within the agreed period. Anitials considers the confirmation of payment, by any of the systems that are enabled, a necessary condition to be able to maintain delivery times. However, the terms indicated to the User are an estimate and may vary for reasons of logistics or force majeure.
Delivery times can be consulted on the "Shipping and Returns" page as well as in the FAQs section of the Website.
The delivery will be considered made from the moment in which Anitials or the transport company contracted by it makes the product available to the User.
WARRANTY AND REPAIR
1.1 CONTENT AND DURATION OF THE WARRANTY
Anitials products are covered by a limited warranty against any manufacturing defect for a period of 15 days from receipt of the order.
This guarantee will be valid only when it is sent with the proof of purchase (indicating the date and order number) together with the defective product during the period covered by the guarantee. Anitials reserves the right not to offer the free warranty service if the indicated documents are not presented or if the information they contain is incomplete or illegible. If it is returned within the warranty period, Anitials undertakes to repair or replace the defective product or any of its parts at no additional cost.
1.2 LIMITATIONS OF WARRANTY
This guarantee does not cover any of the following cases:
- Defects and damages due to loss, theft, fire, water or natural catastrophe.
- Breakdown or damage caused by improper use, lack of care (knocks, crushing, dents, broken glass...) or accidents.
- Defects and damage due to normal wear and tear.
RETURNS & EXCHANGES
*The exchange and return policy only applies to those products purchased through our official Website.
1.1 DEFECTIVE PRODUCT
In the case of a defective product, you must contact email@example.com within 14 days of receiving the order and send us an image where the damage is clearly shown, and we will try to verify that the product is really flawed.
In case you have to send the product to the warehouse, Anitials will take care of the shipping costs. At the same time that said product is verified to be defective, the refund or exchange will be made to the affected User.
1.2 WRONG ORDER
In the event of receiving an order that does not correspond to what you had purchased, you must contact firstname.lastname@example.org within 14 days of receiving the order and send us an image showing everything you have received with their respective references in the box and the proof of payment and shipping. We will give you a solution once the content is verified.
Anitials will bear the shipping costs. At the same time that it is verified that said order was erroneous, the refund or change will be made to the affected User.
The product must not have been used and must be in its original packaging and with any accompanying label.
1.3 CHANGES OR RETURNS OF THE ORDER
To make changes or returns, the product must be sent back to the offices of Anitials. The term for any change or return is 14 days from receipt of the order. The product must not have been used and must be in its original packaging and any accompanying label. The cost of exchange or return will be assumed by the customer.
Contact us via email email@example.com to receive further instructions on how to make the return.
1.4 DEADLINE FOR RECEIPT OF REIMBURSEMENT
Once the package has been returned to our offices or warehouse, it is processed before proceeding with the approval of said return. The product must be shipped within 14 days from receipt of the order, must not have been used and must be in its original packaging and any accompanying label.
If your return is approved, a personalized credit card for the value of the merchandise will be issued within 7 business days and you will be notified by email of the transaction. Once the voucher is issued, it does not expire and can be redeemed whenever you want and for the items you want, available on our website.
USE OF THE WEBSITE
The Website provides access to Internet content belonging to Anitials to which the User may have access. The User assumes responsibility for the use of the portal. Said responsibility extends to the registration that is necessary to access certain services or contents. In said registry, the User will be responsible for providing truthful and lawful information.
The User undertakes to make appropriate use of the contents and services that Anitials offers through its Website and, including but not limited to, not to use them to (i) engage in illicit, illegal or contrary to good faith activities and to public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or an attack on human rights; (iii) cause damage to the physical and logical systems of Anitials, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) try to access and, where appropriate, use the email accounts of other Users and modify or manipulate their messages.
PERSONAL DATA PROTECTION
Anitials complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of the Organic Law and other regulations in force at all times, and ensures the correct use and treatment of the User's personal data. For this, together with each form for collecting personal data, in the services that the User may request from Anitials, it will inform the User of the existence and acceptance of the particular conditions of the treatment of their data in each case, informing them of the the responsibility of the file created, the address of the person in charge, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of the treatment and the data communications to third parties in its case. Likewise, Anitials informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times.
INTELLECTUAL AND INDUSTRIAL PROPERTY
Anitials, by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (for example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by Anitials or its licensors. All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any support and by any technical means, without the express authorization of Anitials. The User agrees to respect the Intellectual and Industrial Property rights owned by Anitials. You will be able to view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the Anitials pages.
EXCLUSION OF GUARANTEES AND RESPONSIBILITY
Anitials is not responsible, in any case, for damages of any kind that could cause, by way of example: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.
Anitials reserves the right to make the modifications it deems appropriate to its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they appear presented or located on your portal.
Anitials may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.
LINKS AND HYPERLINKS
In the event that the Website contains links or hyperlinks to other Internet sites, Anitials will not exercise any type of control over said sites and content. In no case will Anitials assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks. or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
Anitials will pursue the breach of these conditions as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.
APPLICABLE LAW AND JURISDICTION
These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established.
Anitials and the User agree to submit any controversy that may arise from the provision of the products or services subject to these T&C, to the Courts and Tribunals of the domicile of the purchasing party, if the User is a final consumer, or, where appropriate, to the Courts and Tribunals of Barcelona if the User is a company.
This Legal Notice regulates the general conditions of access and use of the website accessible at the address www.anitials.com (hereinafter, the website), which ANITIALS SL makes available to Internet users.
The use of the website implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice. Consequently, the user of the website must carefully read this Legal Notice on each of the occasions in which he intends to use the website, since the text could be modified at the discretion of the owner of the website, or due to a legislative change. , jurisprudential or business practice.
1. OWNERSHIP OF THE WEBSITE
Name of the holder: ANITIALS SOCIEDAD LIMITADA
Address: CALLE DE LA SÈQUIA, 5, 17001 GIRONA (SPAIN)
The website provides its users with access to information and services provided by ANITIALS SL to those people or organizations interested in them.
3. ACCESS AND USE OF THE WEB.
3.1. Free nature of access and use of the web. Access to the website is free for its users.
3.2. User Registration. In general, the access and use of the website does not require the prior subscription or registration of its users.
4. CONTENTS OF THE WEB.
The language used by the owner on the website will be Spanish. ANITIALS SL is not responsible for the lack of comprehension or understanding of the language of the web by the user, nor for its consequences.
ANITIALS may modify the contents without prior notice, as well as delete and change them within the web, such as the way in which they are accessed, without any justification and freely, not being responsible for the consequences that they may cause to users.
The use of the contents of the web to promote, contract or disseminate publicity or personal information or that of third parties is prohibited without the authorization of ANITIALS, nor to send publicity or information using the services or information that are made available to the users. users, regardless of whether the use is free or not.
The links or hyperlinks that third parties incorporate in their web pages, directed to this website, will be for the opening of the complete web page, not being able to manifest, directly or indirectly, false, inaccurate or confusing indications, nor incur in unfair or illegal actions in against ANITIALS.
5. LIMITATION OF LIABILITY.
Both access to the website and the non-consensual use that may be made of the information contained therein is the sole responsibility of the person who performs it. ANITIALS will not be liable for any consequence, damage or harm that may arise from said access or use. ANITIALS is not responsible for security errors that may occur or for damages that may be caused to the user's computer system (hardware and software), or to the files or documents stored in it, as a result of:
- The presence of a virus in the user's computer that is used to connect to the services and contents of the web.
- A browser malfunction.
- and/or the use of non-updated versions of the same.
ANITIALS is not responsible for the reliability and speed of the hyperlinks that are incorporated into the web for the opening of others. ANITIALS does not guarantee the usefulness of these links, nor is it responsible for the content or services that the user can access through these links, nor for the proper functioning of these websites.
ANITIALS will not be responsible for viruses or other computer programs that deteriorate or may deteriorate users' computer systems or equipment when accessing its website or other websites that have been accessed through links on this website.
6. USE OF "COOKIE" TECHNOLOGY.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY.
They are the property of ANITIALS, all the industrial and intellectual property rights of the web, as well as the contents it houses. Any use of the website or its contents must be of an exclusively private nature.
Any other use that involves the copying, reproduction, distribution, transformation, public communication or any other similar action of all or part of the contents of the web is reserved exclusively to ANITIALS, so no user may carry out these actions. without the prior written authorization of ANITIALS.
8. APPLICABLE LAW AND COMPETENT JURISDICTION.
This Legal Notice will be interpreted and governed in accordance with Spanish law. ANITIALS and the users, expressly waiving any other jurisdiction that may correspond to them, submit to the courts and tribunals of the user's domicile for any dispute that may arise from accessing or using the website. In the event that the user is domiciled outside of Spain, ANITIALS and the user submit, expressly waiving any other jurisdiction, to the courts and tribunals of the domicile in Barcelona.